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Iso/Iec 20000: an Introduction to-David Clifford PDF Download
This pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification schemes and the interrelationship of IS...
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This pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification schemes and the interrelationship of ISO20000 with other standards, such as ISO27001. The overall emphasis of the guide is on ISO20K's customer-driven approach, ensuring your IT service management processes will be aligned with the needs of your business.
Author: Clifford, David
Publisher: IT Governance Ltd
Illustration: N
Language: ENG
Title: ISO/Iec 20000: An Introduction to
Pages: 00000 (Encrypted PDF)
On Sale: 2010-04-16
SKU-13/ISBN: 9781849280457
Category: Computers : Information Technology
Author: Clifford, David
Publisher: IT Governance Ltd
Illustration: N
Language: ENG
Title: ISO/Iec 20000: An Introduction to
Pages: 00000 (Encrypted PDF)
On Sale: 2010-04-16
SKU-13/ISBN: 9781849280457
Category: Computers : Information Technology
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